Frequently Asked Questions
Everything you need to know about your new favorite frames.
How do the Top Frames work?
Our Top Frames attach to your Base Frames using hidden magnets, allowing you to change your style in seconds without needing a new pair of prescription glasses.
Can I order prescription lenses with my frames?
Yes, we offer a wide range of lens options including single-vision, progressive, readers, and non-prescription lenses, all featuring anti-reflective and scratch-resistant coatings.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your Base Frames or Top Frames, you can return them for a full refund or exchange.
How long will it take to receive my order?
Standard shipping typically takes 7-10 business days for prescription orders, as each lens is custom-crafted to your specific vision needs.
Do you accept vision insurance?
While we are an out-of-network provider, you can use your FSA or HSA cards at checkout. We also provide detailed receipts to submit for reimbursement to your insurance provider.
Are the glasses durable?
Absolutely. Our Base Frames are made from hand-polished cellulose acetate, and our Top Frames are crafted from lightweight, flexible material designed to withstand daily wear.